Privacy Policy
At Gentloom Menswear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or shop through our online platforms and social media channels.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you place an order or interact with Gentloom Menswear, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Order Details
- General browsing information and website activity
We do not store or have direct access to your debit/credit card or banking details. All payments are processed securely through trusted payment providers.
How We Use Your Information
Your information is collected to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send updates regarding orders, new arrivals, promotions, and offers
- Enhance your shopping experience
All personal information is kept secure and confidential.
Third-Party Services
To complete your orders efficiently, we may share necessary information such as your name, contact number, and delivery address with trusted third-party courier and logistics partners.
We may also use third-party tools for:
- Website analytics
- Payment processing
- Marketing and promotional activities
- Customer surveys and feedback
Your information is never sold or misused.
Marketing & Email Updates
By subscribing to Gentloom Menswear updates, you may receive emails or messages about:
- New arrivals
- Exclusive offers
- Discounts & sales
- Product launches
You may unsubscribe from promotional communications at any time.
Data Protection & User Rights
We are committed to maintaining accurate and secure records of your information.
You may request to:
- Access your personal information
- Correct inaccurate data
- Remove your information from our records
For any privacy-related concerns, please contact us through our official social media pages or customer support channels.